The following information is intended to clarify our position on data privacy, illustrate how we protect personal information and how we use your information in the event that it is provided to us for use in connection with the services we offer (e.g. newsletters, orders), as well as inform you that you may revoke your consent to the storage and use of your personal data at any time.
Our position on data privacy
We take the protection of personal data very seriously and are committed to respecting the privacy of all individuals who use our sites. We can assure you that we handle all personal data of the users of our website in accordance with applicable legislation on the protection of personal data, in particular the German Federal Data Protection Act (BDSG) and the German Telemedia Act (TMG).
What are personal and person-related data?
For the purposes of the Federal Data Protection Act, personal or person-related data means any information concerning the personal or material circumstances of a natural person, e.g. name, address, email address, phone number, age, gender or areas of interest. However, we only collect, process and use data for specific purposes – with your permission – which we need in order to be able to register you as an e.g. festival participant, newsletter subscriber, etc..
Do we furnish your personal data to third parties?
As a rule, we only use your personal information within our company. Beyond this, we only provide your personal data to third parties after obtaining your express consent.
Cookies
Cookies are small files that can be stored on the computer of a visitor to our website. Cookies make it easier to use our site and help to recognize you at your next visit. Cookies can be used to e.g. create user profiles. They help us to better align the contents of our website with your needs. Our company’s cookies do not contain any information about you, but rather only a code which has no meaning outside of our online offerings. In addition, cookies cannot harm the website visitor’s computer system. Should you opt to not take advantage of cookies, you can disable and re-enable them by using a simple method in your browser.
Use of Google Analytics for internet statistics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on your computer and help analyse how you use the PÂVOIA Festival website. The information generated by the cookie about your use of the PÂVOIA Festival website is typically transmitted to and stored by Google on servers in the United States.
The Google tracking codes on this website employ the „anonymizelp“ function, which shortens IP addresses in order to prevent their direct association to particular individuals during processing. This applies within Member States of the European Union and in other contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
You may prevent storage of the cookies by selecting the appropriate settings on your browser software, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can use a Google Browser-Plugin to opt out of the transmission of the data generated by the cookie regarding your use of the website (including your IP address) and the processing of these data by Google. To do so, you need to download the browser plug-in available at the link and install it. To permanently disable this function, your browser must also accept cookies.
SMS Communications Privacy Policy Section
Text Message Communications
How We Use Your Phone Number for Text Messages
We may use your mobile phone number to send you text messages (SMS) related to PAVOIA Festival for the following purposes: event updates, schedule changes, emergency notifications, artist announcements, important safety information, and festival logistics. We will only send text messages to phone numbers where you have provided explicit consent for SMS communications by entering your phone number during our ticket order process.
Legal Basis for Processing
We process your mobile phone number for SMS communications based on your explicit consent (Article 6(1)(a) GDPR) and, where applicable, for the performance of our contract with you as a festival attendee (Article 6(1)(b) GDPR). For emergency and safety notifications, we may also rely on our legitimate interests in ensuring attendee safety (Article 6(1)(f) GDPR).
Your Rights and Choices
You have the right to withdraw your consent for text message communications at any time by:
- Replying „STOP“ to any text message from us
- Contacting us at love@pavoia.com
- Managing your communication preferences in your account settings (if applicable)
Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal. You may continue to receive essential safety and emergency notifications even after opting out of promotional messages.
Data Retention and Sharing
We retain your mobile phone number for SMS purposes only as long as you maintain consent or as required for legitimate business purposes. We do not sell, rent, or share your phone number with third parties for their marketing purposes. We may share your information with our trusted service providers who assist us in delivering SMS services, but only under strict confidentiality agreements and GDPR compliance requirements.
International Transfers
If you are located in the EU/EEA and our SMS service providers are located outside the EU/EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions, to protect your personal data in accordance with GDPR requirements.
Your Rights Under GDPR
As a data subject, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. To exercise these rights regarding your SMS data, please contact us at love@pavoia.com
Right to information
In accordance with applicable law, on request we will inform you in writing whether and which of your personal data are stored with us. You may, at any time, revoke your consent to the processing and use of your personal data with future effect and, in accordance with statutory provisions, you have the right to delete, block or correct this information. You may, at any time, obtain information regarding your personal information stored at Building Roots UG (haftungebeschraenkt) by sending the associated request via e-mail to love@pavoia.com or sending a written request to the following address:
Building Roots UG (haftungsbeschraenkt), Juliusstrasse 36, 22769 Hamburg
Our right to modify this privacy policy
We reserve the right to modify this privacy statement without notice in accordance with applicable data protection laws.
Last updated: May 2025 For questions about this policy, contact: love@pavoia.com